Industries · Healthcare
Healthcare, built to book itself.
For GP, dental, and allied health practices. We build the premium site and the AI employees behind it, then run it as one branch that takes every enquiry from first message to booked slot, day or night.
Who you are dealing with
7 Minds Systems is chaired by Ali Reza Eta, and we run our own group companies on the system we sell.
How we handle your data is written into your build contract, and set out in full on the security page.
For GP, dental, and allied health practices, 7 Minds Systems builds an Autonomous Digital Branch: a premium healthcare website with a managed AI workforce that answers every enquiry at any hour and takes it through qualification to a booked slot in your calendar. Built across the UK, US, Canada, and Australia, live in about twelve weeks, from £3,500.
An Autonomous Digital Branch for GP, dental, and allied health practices is a premium healthcare website with a managed AI workforce built into it, answering every enquiry and booking it into your calendar, even after the team has gone home. Not a chatbot on a page: each AI employee owns one job and hands a briefed enquiry to a human.
Patients want a calm, fast first response. Your AI receptionist triages, routes, and schedules at every hour, without adding to reception's load.
Triage and route
Enquiries are understood and directed to the right clinician or pathway.
Fill and recall
Appointments booked, gaps backfilled, and patients recalled on schedule.
Reassure at any hour
A composed, professional first response at 2am exactly as at 2pm.
The cost of the status quo
What a missed enquiry costs a healthcare business.
- 01
Hygiene and review recalls slip when nurses make calls between patients, and lapsed recalls quietly drain the revenue a full list should bring in.
- 02
New-patient enquiries land out of hours, a chunk of morning callbacks never get made, and registrations go to whoever picks up first.
- 03
Reception cannot evidence that every recall, reminder, and consent confirmation was actually delivered.
- 04
The phone queue at opening time runs longer than reception can clear, and the patients who give up on hold go elsewhere or arrive unbooked.
None of this is a staffing problem you can hire your way out of. It is a coverage problem, and coverage is exactly what an AI workforce is for.
The workforce we build for healthcare
Named roles, not a chatbot on a page.
Each AI employee owns one job in your front of house and does it without a day off. These are the ones we wire in for GP, dental, and allied health practices.
Desk waiting to open
0 of 4 AI employees on duty.
The roles below are briefed and queued for GP, dental, and allied health practices. None are live yet, so this is the quiet desk an out-of-hours enquiry meets today.
- The Reception AgentQueued
- The Recall CoordinatorQueued
- The Document CollectorQueued
- The Review ManagerQueued
The Reception Agent
Answers every enquiry on web, chat and email, plus any voice, social or messaging channel scoped into your build, books and reschedules, and triages to the right clinician or pathway.
The Recall Coordinator
Runs hygiene and review recall sequences across SMS and email, tracks overdue patients, and books them straight into the practice calendar.
The Document Collector
Gathers registration forms, medical histories, and consent confirmations, then keeps the evidence trail your governance needs.
The Review Manager
Invites satisfied patients to review at the right moment and alerts you to anything that needs a human reply.
How it works
Live and booking in three moves.
Scope it on a call
Thirty minutes to map how enquiries reach you today, where they leak, and which AI employees close the gap for GP, dental, and allied health practices. You leave with a plan and a number.
We build and wire it in
We design the premium healthcare site and brief the AI employees your front of house needs, built in stages you review every week, then wired into your calendar and the systems your practice already runs on. Every regulated step is approved by a human before it goes live.
It runs, we improve it
Every enquiry answered, qualified, and booked from day one. We monitor, report, and sharpen it for you, so the branch keeps getting better.
What it returns
Where a healthcare branch earns its keep.
We measure the work against revenue, not deliverables. See a full, anonymised breakdown of response time, enquiries converted, and hours saved.
We are taking on a founding cohort now; early healthcare clients become our named reference clients, with verified results published as the work goes live.
See how we measure a branchWant this mapped to your own practice? A thirty-minute call tells you exactly what we would build and what it should return.
Book a strategy callStraight answers
What GP, dental, and allied health practices push back on.
The honest answer to the question every regulated owner asks first: your data, and who signs off what the AI sends.
Where does patient data go when a practice uses an AI receptionist?
“Our data protection officer will want to know exactly where patient information sits.”
Outside the clinical record. The agent works with booking, recall, and routing data only, it neither reads nor writes your clinical system, and the line between those two things is drawn explicitly in the written data-protection assessment that ships with every healthcare proposal. Your DPO reads that document before anything is built.
Can partners approve every script an AI receptionist uses before it speaks to a patient?
“Our partners will want to see every word before this speaks to a patient.”
They review the script library in full. That means the greeting, each triage branch, the recall sequences, and the escalation wording. Nothing is improvised at run time. Partners edit what they want changed and sign off the final set, and any later change goes through the same approval before it reaches a patient.
Does an AI receptionist integrate with GP, dental and allied health practice systems?
“Half our systems do not talk to each other as it is.”
That is the normal picture across GP, dental, and allied health, where the clinical record, the diary, and the messaging tool are often three separate products. Scoping maps all of them and tells you which connects cleanly, which needs a middle layer, and which stays a manual step with a named time cost. That map is in your hands before you commit.
Compliance, handled
Built around your healthcare regulator and data law (UK: GDC, CQC, UK GDPR and Caldicott principles; US: state boards and HIPAA-aware handling; CA: provincial colleges; AU: AHPRA), with clinical decisions always left to clinicians.
The CQC has published guidance on AI in general practice, and answering the telephone is absent from it. What GP mythbuster 109 actually asks of a practice walks through the ten areas an assessment covers, and whether a recorded call needs consent under UK GDPR deals with the health detail a patient volunteers unprompted. Where your data sits and who can reach it is published on our side.
Inside healthcare
Built deeper for your exact line of work.
The pains and the workforce shift by sub-vertical. These pages go further than the hub, with the regulator, the integrations, and the numbers that fit each one.
Where we build
Healthcare branches in 50 cities.
Each branch is built for the region it serves, with local compliance and currency handled in the background. Choose your city to see what we build there.
Investment
See the payback before you commit.
See what a healthcare branch recovers against its cost on your own numbers. A full branch starts from £3,500, shown in your local currency; a standalone AI employee runs about £3,000 to set up plus £700 a month, with published pricing, written exclusions, and a sample scope you can read before you commit.
The scope and the number are agreed in writing before work starts. The call is thirty minutes, no pitch.
One-off build for GP, dental, and allied health practices, shown in your local currency. Workforce managed monthly thereafter. Use the calculator to see the payback on your own numbers.
Questions
Healthcare, answered.
Copy and workflows are built around your regulator and data law, the agent stays inside approved scripts, and clinical decisions always stay with a clinician.
The agent recognises urgent language and routes immediately to your defined escalation path, with clear instructions to the patient, rather than attempting triage.
No. It takes the first response and the recall backlog off the desk, so your team stays with the patients in front of them.
Recall runs off a list that holds its own state. Every patient who is due sits on that list, each contact attempt is logged across the channels you use, and the patient books from the message instead of being asked to ring back. Because the trail is recorded, the practice can show what was sent and when, which is usually the part missing at inspection.
It handles billing enquiries only. Patients asking what an invoice covers, when payment is due, or how to pay get an answer from your published fee and payment information, with a link to your own payment portal. Disputes, refunds, insurance claims, and clinical coding go straight to your billing team.
Book a strategy call
Thirty minutes on your healthcare branch.
We map how enquiries reach GP, dental, and allied health practices, the workforce that closes the gap, and the return it should make, then tell you exactly what we would build and what it costs. No pitch deck.
Know the scope and the number before you start.
The build is scoped and priced in writing before it begins, with the exclusions named, and the AI workforce is built and trained on your services and voice before it answers anyone. You commit to a defined piece of work, not to a promise.
Book a thirty-minute call
Pick a time straight from the diary. If you would rather write first, email us and a person replies, usually the same working day.