Terms of Service

Agreement

By using this website or engaging our services, you agree to these Terms of Service. This website and these services are provided by 7 Minds Systems, a trading name of Seven Minds Media Group Ltd, a company registered in England and Wales ("we", "us", "our"). Our company number is 17048444 and our registered office is at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. If you enter into these terms on behalf of a business, you confirm that you have authority to bind that business.

How we handle personal data, both on this website and when we deliver services, is set out in our Privacy Policy. Where we process personal data on a client's behalf, a separate data processing agreement applies, as described there.

Our services

We design and build websites ("Autonomous Digital Branches") and deploy and operate standalone AI Employees, as described in your individual proposal and statement of work. The scope, timeline, deliverables, and any service levels are set out in that document, which takes precedence over the general descriptions on this website if there is any conflict. Descriptions, examples, and prices on this website are for general information and do not form an offer.

Quotes and orders

Quotes and proposals are valid for the period stated in them or, if none is stated, for 30 days. A binding contract is formed when you accept a proposal or statement of work in writing (including by email or electronic signature) or when we begin work at your request, whichever happens first. Any change to agreed scope must be agreed in writing and may affect fees and timelines.

Fees and payment

Build fees and the monthly workforce fee (the recurring fee for hosting, operating, supporting, and maintaining your website and AI Employees) are set out in your proposal. Prices shown on this website, including on our pricing page, are starting points and vary by scope, region, and currency. Unless stated otherwise, fees are exclusive of VAT and other applicable taxes, which we will add where required.

Invoices are payable within the period stated in your proposal or invoice. We may suspend services for overdue payment after giving reasonable notice, and we may charge interest on late payment as permitted by law.

Monthly workforce fee and cancellation

The monthly workforce fee is billed in advance on a recurring basis until cancelled. You may cancel in line with the notice period set out in your agreement (and, if none is stated, on at least 30 days' written notice taking effect at the end of the then-current billing month). On cancellation or non-payment, recurring services, including hosting and the operation of your AI Employees, will stop at the end of the paid period. Fees already paid are non-refundable except where required by law or expressly stated in your agreement. We will provide a reasonable export of your published website content on request following cancellation, subject to any outstanding fees being settled.

Intellectual property

On full payment of the applicable build fees, you own the published website and the content we create specifically for you under your statement of work. We retain all ownership of our underlying frameworks, templates, tooling, know-how, and the AI systems that power your AI Employees. We grant you a non-exclusive, non-transferable licence to use those underlying materials and AI systems for the term of your engagement and while your fees are paid. You retain ownership of the content and materials you provide to us, and you grant us the licence we need to use them to deliver the services.

Acceptable use

You agree not to use our website or services:

• for any unlawful, fraudulent, or harmful purpose, or in breach of any applicable law or regulation;
• to infringe the rights of others or to upload content you do not have the right to use;
• to generate or distribute content that is unlawful, defamatory, deceptive, or that misrepresents AI-generated output as professional, legal, medical, or financial advice where it is not; or
• to disrupt, probe, reverse engineer, scrape, or otherwise misuse the website, the AI systems, or their underlying infrastructure.

You are responsible for your use of the services, for your own end users, and for ensuring your use complies with the laws and regulatory obligations that apply to your business.

Warranties and disclaimers

We will provide our services with reasonable skill and care. Except as expressly stated in these terms or your statement of work, and to the fullest extent permitted by law, the website and services are provided "as is" and "as available", and we exclude all other warranties, conditions, and representations, whether express or implied, including any implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be uninterrupted or error-free, or that any outcome, ranking, result, or financial return will be achieved.

AI output, human oversight, and limitation of liability

Nature of AI output. Our services use artificial intelligence, which can produce output that is inaccurate, incomplete, or unsuitable for a particular use. AI-generated content is a starting point, not professional advice. You are responsible for reviewing, approving, and supervising all AI-generated output before you rely on it, publish it, or send it to your clients or customers, and for keeping appropriate human oversight of any AI Employee. This is particularly important for regulated activities, where you remain responsible for meeting your own professional and regulatory obligations. You should not configure an AI Employee to take significant decisions or actions without suitable human review.

Limitation of liability. Nothing in these terms limits or excludes liability that cannot be limited or excluded by law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or under any other liability that applicable law does not allow to be limited.

Subject to that, and to the fullest extent permitted by law:

• we are not liable for any loss arising from AI-generated output that you have not reviewed and approved, or that you have used contrary to these terms or our guidance, or from your failure to maintain human oversight;
• we are not liable for indirect, special, or consequential loss, or for loss of profits, revenue, goodwill, business, anticipated savings, or data; and
• our total aggregate liability arising out of or in connection with the services, whether in contract, tort (including negligence), or otherwise, is limited to the total fees you paid to us for the services in the three months immediately before the event giving rise to the claim.

Indemnity

You agree to indemnify and hold us harmless against reasonable claims, losses, liabilities, and costs arising from your breach of these terms, your misuse of the services, your content or materials, or your use or publication of AI-generated output (including any failure to apply appropriate human oversight or to meet your own regulatory obligations), except to the extent the loss is caused by our breach of these terms.

Term and termination

These terms apply for as long as you use our website or services. Either party may terminate an engagement as set out in the relevant proposal or statement of work. We may suspend or terminate your access or services if you materially breach these terms (including non-payment) and do not remedy the breach within a reasonable period after notice, or immediately if the breach cannot be remedied or is required by law. On termination, you remain liable for fees due up to the date services end, and the sections on intellectual property, acceptable use, disclaimers, limitation of liability, indemnity, and governing law survive.

Governing law and jurisdiction

These terms and any dispute arising out of them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except as set out below.

Regional carve-outs. Where you deal with us as a consumer, or where mandatory local law gives you rights that cannot be excluded, nothing in these terms removes those rights, and you may have the benefit of the consumer-protection and other mandatory laws of your country of residence (including in the United States, Canada, and Australia). In particular, nothing in these terms is intended to exclude or limit any right or remedy you have under the Australian Consumer Law, applicable Canadian provincial consumer-protection law, or applicable US state law that cannot lawfully be excluded.

Changes to these terms

We may update these terms from time to time. The version that applies to your engagement is the one in effect when your contract is formed, unless we agree otherwise in writing. For website use, the current version is the one published here, with the effective date shown above.

Contact

Questions about these terms can be sent to info@7mindshq.com, or by post to the registered office above.