AI Employees · Receptionist
An AI receptionist that never misses a call.
The first impression that never sleeps. It answers, qualifies, and books every enquiry at every hour, on web, phone, and chat, then hands anything that needs a person straight to your team.
A night on the desk
The work that used to wait until morning, won overnight.
In short
An AI receptionist is an employee-grade AI worker 7 Minds Systems builds, trains, and runs for you. It answers, qualifies, and books every enquiry around the clock, on web, phone, and chat, and routes anything sensitive to a person, from about £3,000 to set up plus £700 a month.
What it is
A front desk that answers before a rival has read theirs.
Most enquiries arrive after hours, and most go to whoever answers first. An AI receptionist is the role that closes that gap: it picks up in seconds, any hour, and turns interest into a booking while the caller is still deciding.
Unlike a chatbot, which answers a question and stops, it owns the job end to end. It greets the caller, asks what your team would ask, books the right ones into your live calendar, and follows up on the rest, in your voice.
It is one of the AI employees we build into an Autonomous Digital Branch, or it can run on the site you already have. Either way, we train it, wire it to your calendar and tools, and manage it after launch.
A night on the desk
The work that used to wait until morning.
One enquiry, after hours, start to finish. The front desk never closes, so the booking is made while the office is dark and the log is on your desk before you arrive.
- 01
Answers on the spot, any hour
Web, phone, and chat, day or night. No voicemail, no contact form left until Monday, no first impression missed because the desk was busy or shut.
- 02
Qualifies before it books
It confirms what the caller needs, their budget, and their fit using your own questions, so the slots in your diary go to the enquiries worth winning.
- 03
Books straight into your calendar
A real appointment lands in your live calendar with the details logged, reminders set, and reschedules handled, so no-shows fall and nothing is double-booked.
- 04
Follows up, and knows its limits
Quiet enquiries are chased for weeks in your voice, and anything sensitive or off-script is routed to a named person on your team with the context attached.
A human receptionist owns rapport and judgement in the room. An AI receptionist owns the hours and the overflow a person cannot. Here is how the two compare, line by line, so you can put each where it earns its keep.
AI receptionist versus a human receptionist
The hours nobody can staff, covered.
| A human receptionist | A 7 Minds AI receptionist | |
|---|---|---|
| Hours covered | Contracted hours, minus holiday, sickness, and breaks. | Every hour, every day. Evenings, weekends, and holidays included. |
| Answering a new enquiry | When they are free; after hours it waits for the next shift. | The moment it lands, on web, phone, and chat, while the enquiry is still warm. |
| What it does with it | Takes a message, books if they can, follows up if there is time. | Qualifies, books straight into your calendar, and follows up for weeks. |
| Consistency | Varies with the day, the workload, and who is on shift. | Answers every caller the same way, in your agreed voice, every time. |
| What it costs | A salary plus tax, pension, cover, software, and a desk. | From £3,000 to set up, then £700 a month, managed. |
| When it leaves | They resign eventually, and the training often walks out too. | It does not. The role and its training stay with your business. |
| Human judgement | Owns rapport and judgement in the room, which is where a person wins. | Routes anything sensitive or off-script to a named person on your team. |
- Hours covered
- Every hour, every day. Evenings, weekends, and holidays included.
- Answering a new enquiry
- The moment it lands, on web, phone, and chat, while the enquiry is still warm.
- What it does with it
- Qualifies, books straight into your calendar, and follows up for weeks.
- Consistency
- Answers every caller the same way, in your agreed voice, every time.
- What it costs
- From £3,000 to set up, then £700 a month, managed.
- When it leaves
- It does not. The role and its training stay with your business.
- Human judgement
- Routes anything sensitive or off-script to a named person on your team.
- Hours covered
- Contracted hours, minus holiday, sickness, and breaks.
- Answering a new enquiry
- When they are free; after hours it waits for the next shift.
- What it does with it
- Takes a message, books if they can, follows up if there is time.
- Consistency
- Varies with the day, the workload, and who is on shift.
- What it costs
- A salary plus tax, pension, cover, software, and a desk.
- When it leaves
- They resign eventually, and the training often walks out too.
- Human judgement
- Owns rapport and judgement in the room, which is where a person wins.
An AI receptionist is built for the hours and the overflow a person cannot cover, not to replace the judgement a human brings in the room. Most receptions want both. Figures are illustrative until we scope your role; the strategy call gives you the number for your firm.
Proof
Current clients include
- Eta Medical Group
- AH Equity Partners
- Eta Investment Group
- Kova Intelligence
- AH Strategic Holding
- Eta Properties
Named with permission. Every firm here is a fellow member of AH Equity Partners and the Eta Group of Companies, the group 7 Minds Systems belongs to: we run our own companies on the system we sell. Verified results and testimonials are published here as each engagement signs them off, never before.
Hear your AI receptionist before you commit.
Book a thirty-minute call and we will scope the role and its return live, or price it against a hire in the ROI calculator first.
Thirty minutes, no pitch. Every build includes a 30-day AI trial, so you watch it answer your real enquiries before the monthly fee begins.
Questions
The AI receptionist, answered.
What is an AI receptionist?
An AI receptionist is an employee-grade AI worker that answers, qualifies, and books enquiries on web, phone, and chat, day and night. Unlike a chatbot that captures an email, it holds a real conversation, books into your calendar, follows up, and routes anything sensitive to a person, and we build, train, and run it for you.
Will it replace my receptionist?
No. It covers the hours and the overflow a person cannot: late-night enquiries, weekends, and the back-to-back moments when the desk is busy. Most firms keep their reception team and put the AI receptionist on the after-hours and first-response work, so staff focus on the people in front of them.
How much does an AI receptionist cost?
A standalone AI receptionist is around £3,000 to set up and £700 a month, illustrative until we scope your role, which is a fraction of a salaried hire and covers every hour of every day. The current figures, in your local currency, are on the pricing page, and every build includes a 30-day AI trial.
Can it take phone calls, not just web chat?
Yes. It answers calls as well as web and chat enquiries, holds a natural conversation, and books straight into your live calendar, so bookings are captured whichever way the caller reaches you.
What happens when a call needs a human?
It recognises its limits. Anything sensitive, complex, or off-script is routed to a named person on your team with the context already gathered, and in regulated fields every regulated step is approved by a human before it goes live.
How quickly can one be live?
Faster than a hire. We scope the role, train it on your services and voice, connect it to your calendar and tools, and have it answering real enquiries in weeks, not the months a recruitment cycle takes.
See the rest of the workforce on the AI employees page, or weigh it against a salaried hire in the side-by-side with an in-house hire.
Book a strategy call
Thirty minutes to meet your AI receptionist.
We map your branch, the workforce it needs, and the return it should make, then tell you exactly what we would build and what it costs. No pitch deck.
Start with the 30-day AI trial.
Every build includes a 30-day AI trial. You watch the AI workforce answer and qualify real enquiries before the monthly retainer begins, so you commit to what it actually does, not to a promise.