AI employee 01
The Reception Agent
Answers enquiries on web, chat and email at every hour, plus any voice, social or messaging channel scoped into your build, books and reschedules assessments, and routes complex cases to the right therapist.
Healthcare · Physiotherapy Clinics
Physiotherapy Clinics: every enquiry answered, qualified, and booked.
An injured patient wants to be seen this week, and drop-off after the first session is where the revenue leaks. Your AI receptionist books the assessment fast, day and night, and protects the whole treatment plan.
Who you are dealing with
7 Minds Systems is chaired by Ali Reza Eta, and we run our own group companies on the system we sell.
How we handle your data is written into your build contract, and set out in full on the security page.
A premium website and a managed AI workforce for physiotherapy clinics, answering every enquiry at any hour and taking it through qualification to a booked slot in your calendar.
For physiotherapy clinics, an Autonomous Digital Branch pairs a premium website with a managed AI workforce that answers every enquiry at any hour and takes it through qualification to a booked slot in your calendar. An AI employee differs from a chatbot in one way that matters: it owns a defined job, qualifies and books end to end, then hands a briefed enquiry to a human.
What the branch does for physiotherapy clinics
01
Book the assessment fast
New-injury enquiries are answered and booked the same week, before the patient calls the clinic down the road.
02
Hold the treatment plan
Block-booked follow-ups are scheduled and reminded, so patients complete the course rather than dropping off after session one.
03
Backfill the cancellation
A late drop-out is offered straight to the waiting list, so the therapist's hour does not sit empty.
What the status quo costs
The quiet leaks every physiotherapy clinic learns to live with.
01
New-injury enquiries arrive out of hours and book with whichever clinic answers first, so urgent, motivated patients are lost.
02
Patients book an initial assessment and never complete the plan, so most of the clinical revenue leaks after the first session.
03
No-shows and late cancellations leave therapist time empty that the diary could have refilled from a waiting list.
04
Reactivating lapsed patients who stopped mid-plan is a job nobody in a busy clinic finds time to do.
The workforce we build for physiotherapy clinics
Named AI employees, each owning one job and doing it relentlessly.
Not a single chatbot. A briefed team, wired into your calendar and the systems you already run, handling the front of house your practice could never staff at all hours.
Your branch, live
A briefed team for physiotherapy clinics
4 AI employees, one front of house, no closing time.
Each role beside this owns a single job and runs it day and night, wired into your calendar and the systems you already run. Every regulated step routes to a human for sign-off.
- The Reception AgentOn duty
- The Plan KeeperBriefed
- No-show backfillBriefed
- The Reactivation AgentBriefed
The Reception Agent is working an enquiry right now
AI employee 02
The Plan Keeper
Schedules and reminds block-booked follow-ups, so patients complete the treatment course and the plan revenue holds.
AI employee 03
No-show backfill
Offers a cancelled slot instantly to the waiting list, so therapist hours stay full without reception chasing.
AI employee 04
The Reactivation Agent
Reaches out to patients who stopped mid-plan with a timed, personalised prompt to finish their course.
How it works
Live in weeks, then run for you.
01
We map your enquiries
On one call we map where physiotherapy clinics enquiries arrive, where they leak, and what each lost one is worth. You leave with a plan and a number.
02
We build the site and the workforce
A premium site signed off before any code, then the AI employees wired into your calendar and the systems you already run, with every regulated step approved by a human.
03
We launch it and keep it sharp
It goes live answering, qualifying, and booking. Then we monitor, report, and improve it, so the branch keeps getting better without you lifting a finger.
What it returns
The numbers a branch like this moves.
Same week
New-injury assessments booked before patients call elsewhere
Completed
Treatment plans held instead of dropping off after session one
Refilled
Cancelled therapist hours offered to the waiting list
We have written up the mechanics behind these numbers: read how to cut no-shows without making clients pay upfront and what an unanswered enquiry actually costs.
Straight answers
What physiotherapy clinics ask before they commit.
Can an AI receptionist book physiotherapy assessments without giving clinical advice?
“Our therapists need to assess before recommending a plan, an AI cannot do that.”
It does not assess or advise. It books the assessment, reminds the plan, and reactivates lapsed patients, leaving every clinical judgement with the therapist.
Will it work with our clinic booking system?
It connects with common physiotherapy and clinic platforms such as Cliniko and TM3, and the scoping call confirms exactly what links and what needs a manual handoff.
How much staff time does an AI receptionist need in a small physiotherapy clinic?
“We are a small team and cannot manage another tool.”
It is managed for you and runs in the background. A standalone Reception Agent can be live in about two weeks, with a clear plan inside 24 hours of the scoping call.
Built to the standard
Built around UK allied-health regulation by default (HCPC registration, CSP standards, UK GDPR and Caldicott principles), with US (state licensure, HIPAA-aware handling) and AU (AHPRA) equivalents on request.
The agent stays inside scripts you approve, every regulated workflow is signed off by a human before it goes live, and we keep an evidence trail for inspection.
A patient describing an injury on the phone is handing over health data before the booking has been made. Whether a recorded call needs consent under UK GDPR covers the extra condition that puts on a recorded line, and where patient contact data sits and who can reach it is published in full on our side.
The maths
Priced against what it saves, not the hours it takes.
Builds start from £3,500 with a managed AI workforce retainer, shown in your local currency. A standalone AI employee runs about £3,000 to set up plus £700 a month. The ROI calculator puts the recovered enquiries against that cost on your own numbers, so you see the payback before you commit.
The scope and the number are agreed in writing before work starts. The call is thirty minutes, no pitch.
From
£3,500
One-off build for physiotherapy clinics. Workforce managed monthly thereafter. Use the calculator to see the payback on your own numbers.
Questions
What physiotherapy clinics ask us.
It schedules and reminds block-booked follow-ups and reactivates patients who stop mid-plan, so more patients finish the course and the clinical revenue holds.
Workflows respect HCPC and CSP standards and UK data law, the agent stays inside approved scripts, and all clinical decisions stay with the therapist.
Yes. It offers a cancelled slot straight to the waiting list and rebooks it, so therapist hours do not sit empty.
It works with common clinic booking systems and books against your live availability, or runs as a standalone widget if you prefer.
More in healthcare
Run a different kind of practice? We go just as deep on these.
Book a strategy call
Thirty minutes on a branch for physiotherapy clinics.
We map where physiotherapy clinics enquiries arrive, the workforce that closes the gap, and the return it should make, then tell you exactly what we would build and what it costs. No pitch deck.
Know the scope and the number before you start.
The build is scoped and priced in writing before it begins, with the exclusions named, and the AI workforce is built and trained on your services and voice before it answers anyone. You commit to a defined piece of work, not to a promise.
Book a thirty-minute call
Pick a time straight from the diary. If you would rather write first, email us and a person replies, usually the same working day.