AI employee 01
The Front Desk Agent
Answers calls and messages at every hour, books and reschedules assessments, and routes complex cases to the right therapist.
Healthcare · Physiotherapy Clinics
Physiotherapy Clinics: every enquiry answered, qualified, and booked.
An injured patient wants to be seen this week, and drop-off after the first session is where the revenue leaks. Your AI receptionist books the assessment fast, day and night, and protects the whole treatment plan.
For physiotherapy clinics, an Autonomous Digital Branch pairs a premium website with a managed AI workforce that captures, qualifies, and books every enquiry at every hour. An AI employee differs from a chatbot in one way that matters: it owns a defined job, qualifies and books end to end, and hands a briefed enquiry to a human, rather than answering canned questions on a page.
What the branch does for physiotherapy clinics
01
Book the assessment fast
New-injury enquiries are answered and booked the same week, before the patient calls the clinic down the road.
02
Hold the treatment plan
Block-booked follow-ups are scheduled and reminded, so patients complete the course rather than dropping off after session one.
03
Backfill the cancellation
A late drop-out is offered straight to the waiting list, so the therapist's hour does not sit empty.
What the status quo costs
01
New-injury enquiries arrive out of hours and book with whichever clinic answers first, so urgent, motivated patients are lost.
02
Patients book an initial assessment and never complete the plan, so most of the clinical revenue leaks after the first session.
03
No-shows and late cancellations leave therapist time empty that the diary could have refilled from a waiting list.
04
Reactivating lapsed patients who stopped mid-plan is a job nobody in a busy clinic finds time to do.
The workforce we build for physiotherapy clinics
Not a single chatbot. A briefed team, wired into your calendar and the systems you already run, handling the front of house your practice could never staff at all hours.
Your branch, live
A briefed team for physiotherapy clinics
4 AI employees, one front of house, no closing time.
Each role beside this owns a single job and runs it around the clock, wired into your calendar and the systems you already run. Every regulated step routes to a human for sign-off.
- The Front Desk AgentOn duty
- The Plan KeeperBriefed
- No-show backfillBriefed
- The Reactivation AgentBriefed
The Front Desk Agent is capturing, qualifying, and booking right now
AI employee 02
The Plan Keeper
Schedules and reminds block-booked follow-ups, so patients complete the treatment course and the plan revenue holds.
AI employee 03
No-show backfill
Offers a cancelled slot instantly to the waiting list, so therapist hours stay full without reception chasing.
AI employee 04
The Reactivation Agent
Reaches out to patients who stopped mid-plan with a timed, personalised prompt to finish their course.
How it works
01
We map your enquiries
On one call we map where physiotherapy clinics enquiries arrive, where they leak, and what each lost one is worth. You leave with a plan and a number.
02
We build the site and the workforce
A premium site signed off before any code, then the AI employees wired into your calendar and the systems you already run, with every regulated step approved by a human.
03
We launch it and keep it sharp
It goes live answering, qualifying, and booking. Then we monitor, report, and improve it, so the branch keeps getting better without you lifting a finger.
What it returns
Same week
New-injury assessments booked before patients call elsewhere
Completed
Treatment plans held instead of dropping off after session one
Refilled
Cancelled therapist hours offered to the waiting list
We have written up the mechanics behind these numbers: read how to cut no-shows without making clients pay upfront and what closing at 6pm really costs.
Straight answers
What physiotherapy clinics ask before they commit.
Our therapists need to assess before recommending a plan, an AI cannot do that.
It does not assess or advise. It books the assessment, reminds the plan, and reactivates lapsed patients, leaving every clinical judgement with the therapist.
Will it work with our clinic booking system?
It connects with common physiotherapy and clinic platforms such as Cliniko and TM3, and the scoping call confirms exactly what links and what needs a manual handoff.
We are a small team and cannot manage another tool.
It is managed for you and runs in the background. A standalone Front Desk AI can be live in about two weeks, with a clear plan inside 24 hours of the scoping call.
Built to the standard
Built around UK allied-health regulation by default (HCPC registration, CSP standards, UK GDPR and Caldicott principles), with US (state licensure, HIPAA-aware handling) and AU (AHPRA) equivalents on request.
The agent stays inside scripts you approve, every regulated workflow is signed off by a human before it goes live, and we keep an evidence trail for inspection.
The maths
Builds start from £3,500 with a managed AI workforce retainer, shown in your local currency. A standalone AI employee runs about £3,000 to set up plus £700 a month. Most branches like this pay for themselves inside the first quarter on recovered enquiries alone.
Every build includes a 30-day AI trial: you watch it answering real enquiries before you commit. The call is thirty minutes, no pitch.
From
£3,500
One-off build for physiotherapy clinics. Workforce managed monthly thereafter. Use the calculator to see the payback on your own numbers.
Questions
What physiotherapy clinics ask us.
It schedules and reminds block-booked follow-ups and reactivates patients who stop mid-plan, so more patients finish the course and the clinical revenue holds.
Workflows respect HCPC and CSP standards and UK data law, the agent stays inside approved scripts, and all clinical decisions stay with the therapist.
Yes. It offers a cancelled slot straight to the waiting list and rebooks it, so therapist hours do not sit empty.
It works with common clinic booking systems and books against your live availability, or runs as a standalone widget if you prefer.
More in healthcare
Run a different kind of practice? We go just as deep on these.
Book a strategy call
Thirty minutes on a branch for physiotherapy clinics.
We map where physiotherapy clinics enquiries arrive, the workforce that closes the gap, and the return it should make, then tell you exactly what we would build and what it costs. No pitch deck.
Start with the 30-day AI trial.
Every build includes a 30-day AI trial. You watch the AI workforce answer and qualify real enquiries before the monthly retainer begins, so you commit to what it actually does, not to a promise.