AI employee 01
The Reservations Agent
Takes bookings and enquiries around the clock across phone, web, and social, and confirms straight into your table-management system.
Hospitality · Restaurants
Restaurants: every enquiry answered, qualified, and booked.
Every booking enquiry that arrives mid-service is a table you cannot stop to fill. Your AI workforce takes reservations day and night, answers the repeat questions, and turns quiet covers into full ones.
For restaurants, an Autonomous Digital Branch pairs a premium website with a managed AI workforce that captures, qualifies, and books every enquiry at every hour. An AI employee differs from a chatbot in one way that matters: it owns a defined job, qualifies and books end to end, and hands a briefed enquiry to a human, rather than answering canned questions on a page.
What the branch does for restaurants
01
Take the booking mid-service
Reservations and enquiries are captured instantly across phone, web, and social, so no table is lost while the floor is busy.
02
Answer the repeat questions
Hours, menus, dietary, parking, and set menus are answered on the spot, so staff stay with guests in the room.
03
Fill the quiet covers
Recent and lapsed guests are targeted with timed offers, turning slow nights and last-minute gaps into full tables.
What the status quo costs
01
Reservation requests and DMs arrive during service, when nobody can stop to reply, and the table simply goes elsewhere.
02
Staff repeat the same questions on hours, menus, dietary, and parking instead of looking after guests in the room.
03
Quiet covers stay empty because there is no time to chase cancellations, no-shows, and last-minute gaps.
04
Allergen and dietary questions need a careful, consistent answer every time, and a rushed reply during service is a real risk.
The workforce we build for restaurants
Not a single chatbot. A briefed team, wired into your calendar and the systems you already run, handling the front of house your practice could never staff at all hours.
Your branch, live
A briefed team for restaurants
4 AI employees, one front of house, no closing time.
Each role beside this owns a single job and runs it around the clock, wired into your calendar and the systems you already run. Every regulated step routes to a human for sign-off.
- The Reservations AgentOn duty
- The Concierge ResponderBriefed
- Cover-filling follow-upBriefed
- The Review ManagerBriefed
The Reservations Agent is capturing, qualifying, and booking right now
AI employee 02
The Concierge Responder
Answers the repeat questions on hours, menus, dietary, and parking instantly, so the floor team stays with guests.
AI employee 03
Cover-filling follow-up
Targets recent and lapsed guests with timed offers to turn quiet nights and short-notice gaps into full covers.
AI employee 04
The Review Manager
Invites happy guests to review at the right moment and flags anything negative before it spreads.
How it works
01
We map your enquiries
On one call we map where restaurants enquiries arrive, where they leak, and what each lost one is worth. You leave with a plan and a number.
02
We build the site and the workforce
A premium site signed off before any code, then the AI employees wired into your calendar and the systems you already run, with every regulated step approved by a human.
03
We launch it and keep it sharp
It goes live answering, qualifying, and booking. Then we monitor, report, and improve it, so the branch keeps getting better without you lifting a finger.
What it returns
24/7
Reservations taken, even mid-service
Instant
Answers to the repeat guest questions
Fuller
Covers on quiet nights from targeted follow-up
We have written up the mechanics behind these numbers: read how to cut no-shows without making clients pay upfront and what closing at 6pm really costs.
Straight answers
What restaurants ask before they commit.
Can it handle bookings across more than one site?
Yes. It manages reservations across multiple locations, routing each guest to the right venue and confirming into your system.
Will it handle allergies and special requests safely?
It captures dietary needs and special requests on every booking and surfaces your allergen information consistently, then flags anything that needs a human eye.
Does it work with our reservation platform?
Yes. It integrates with common restaurant booking systems such as OpenTable and ResDiary, or runs as a standalone channel if you prefer.
Built to the standard
Food and guest information handled to local standards (UK: FSA hygiene ratings, Natasha's Law allergen labelling, Licensing Act), so allergen and dietary detail is surfaced consistently and correctly.
The agent stays inside scripts you approve, every regulated workflow is signed off by a human before it goes live, and we keep an evidence trail for inspection.
The maths
Builds start from £3,500 with a managed AI workforce retainer, shown in your local currency. A standalone AI employee runs about £3,000 to set up plus £700 a month. Most branches like this pay for themselves inside the first quarter on recovered enquiries alone.
Every build includes a 30-day AI trial: you watch it answering real enquiries before you commit. The call is thirty minutes, no pitch.
From
£3,500
One-off build for restaurants. Workforce managed monthly thereafter. Use the calculator to see the payback on your own numbers.
Questions
What restaurants ask us.
Yes. It answers calls as well as web and social enquiries, so bookings are captured whichever way the guest reaches you.
It targets recent and lapsed guests with timed offers and fills last-minute gaps from cancellations, so slow covers turn into full tables.
It records requirements on every booking and presents your allergen information consistently, supporting the labelling standards your kitchen works to.
It works with common restaurant booking platforms and confirms against live availability, so the floor plan stays accurate.
More in hospitality
Run a different kind of practice? We go just as deep on these.
Book a strategy call
Thirty minutes on a branch for restaurants.
We map where restaurants enquiries arrive, the workforce that closes the gap, and the return it should make, then tell you exactly what we would build and what it costs. No pitch deck.
Start with the 30-day AI trial.
Every build includes a 30-day AI trial. You watch the AI workforce answer and qualify real enquiries before the monthly retainer begins, so you commit to what it actually does, not to a promise.