Industries · Hospitality
Hospitality, built to book itself.
For restaurants, hotels, and venues. We build the premium site and the AI employees behind it, then run it as one branch that takes every enquiry from first message to booked slot, day or night.
Who you are dealing with
7 Minds Systems is chaired by Ali Reza Eta, and we run our own group companies on the system we sell.
How we handle your data is written into your build contract, and set out in full on the security page.
For restaurants, hotels, and venues, 7 Minds Systems builds an Autonomous Digital Branch: a premium hospitality website with a managed AI workforce that answers every enquiry at any hour and takes it through qualification to a booked slot in your calendar. Built across the UK, US, Canada, and Australia, live in about twelve weeks, from £3,500.
An Autonomous Digital Branch for restaurants, hotels, and venues is a premium hospitality website with a managed AI workforce built into it, answering every enquiry and booking it into your calendar, even after the team has gone home. Not a chatbot on a page: each AI employee owns one job and hands a briefed enquiry to a human.
Every unanswered message is an empty table. Your AI workforce takes bookings, answers questions, and fills covers at every hour.
Take bookings any hour
Reservations and enquiries handled instantly, day or night.
Answer the repeat questions
Hours, menus, dietary, parking, all answered on the spot.
Fill quiet covers
Targeted follow-up and offers turn gaps into full tables.
The cost of the status quo
What a missed enquiry costs a hospitality business.
- 01
Reservation requests and DMs arrive during service, when nobody can stop to reply, and the table goes elsewhere.
- 02
Staff repeat the same questions on hours, menus, dietary, and parking instead of looking after guests in the room.
- 03
Quiet covers stay empty because there is no time to chase cancellations and gaps.
- 04
Allergen and dietary questions need a careful, consistent answer every time, and a rushed reply is a real risk.
None of this is a staffing problem you can hire your way out of. It is a coverage problem, and coverage is exactly what an AI workforce is for.
The workforce we build for hospitality
Named roles, not a chatbot on a page.
Each AI employee owns one job in your front of house and does it without a day off. These are the ones we wire in for restaurants, hotels, and venues.
Desk waiting to open
0 of 4 AI employees on duty.
The roles below are briefed and queued for restaurants, hotels, and venues. None are live yet, so this is the quiet desk an out-of-hours enquiry meets today.
- The Reservations AgentQueued
- The Concierge ResponderQueued
- Cover-filling follow-upQueued
- The Review ManagerQueued
The Reservations Agent
Takes bookings and enquiries overnight and at weekends on web, chat and email, plus any voice, social or messaging channel scoped into your build, and confirms straight into your table system.
The Concierge Responder
Answers the repeat questions on hours, menus, dietary, and parking instantly, so staff stay with guests in the room.
Cover-filling follow-up
Targets recent and lapsed guests with timed offers to turn quiet nights and last-minute gaps into full tables.
The Review Manager
Invites happy guests to review at the right moment and flags anything negative before it spreads.
How it works
Live and booking in three moves.
Scope it on a call
Thirty minutes to map how enquiries reach you today, where they leak, and which AI employees close the gap for restaurants, hotels, and venues. You leave with a plan and a number.
We build and wire it in
We design the premium hospitality site and brief the AI employees your front of house needs, built in stages you review every week, then wired into your calendar and the systems your venue already runs on. Every regulated step is approved by a human before it goes live.
It runs, we improve it
Every enquiry answered, qualified, and booked from day one. We monitor, report, and sharpen it for you, so the branch keeps getting better.
What it returns
Where a hospitality branch earns its keep.
We measure the work against revenue, not deliverables. See a full, anonymised breakdown of response time, enquiries converted, and hours saved.
We are taking on a founding cohort now; early hospitality clients become our named reference clients, with verified results published as the work goes live.
See how we measure a branchWant this mapped to your own venue? A thirty-minute call tells you exactly what we would build and what it should return.
Book a strategy callStraight answers
What restaurants, hotels, and venues push back on.
Can an AI reservation agent recognise returning restaurant and hotel guests?
“Our regulars expect to be recognised, not processed.”
Recognition is a data problem, and right now your floor team solves it from memory. The agent reads the guest history you already hold, so a returning guest is greeted as one, the usual table or room type is offered first, and the note about the anniversary or the quiet corner is on the booking before they arrive. New guests get the same care without anyone having to remember anything.
Can an AI booking agent handle allergen and dietary requests safely?
“Allergen answers have to be right every time, I will not hand that to software.”
Nor should you. The agent does not compose allergen answers. It records the requirement on the booking, returns your own published allergen wording without altering it, and passes anything outside that wording to a person before service. The kitchen keeps the final word, and the booking reaches the pass with the requirement already on it.
Can an AI booking agent work with separate hotel and restaurant reservation systems?
“Our rooms and our restaurant sit on different booking systems.”
Most groups are the same, and each system is integrated on its own terms. Scoping checks your table-management platform, your property management system, and any events diary separately, then names which confirm automatically against live availability and which need a person to accept. That answer is written down before any build work starts.
Compliance, handled
Food and guest information handled to local standards (UK: FSA hygiene ratings, Natasha's Law allergen labelling, Licensing Act), so allergen and dietary detail is surfaced consistently and correctly.
An allergen answer given on the phone has to be right every time and provable afterwards. Who owns an AI employee day to day and what its trail records covers the evidence side, from the named owner to the week-six adoption check, and whether a recorded call needs consent under UK GDPR covers what a guest has to be told before a booking line records anything.
Inside hospitality
Built deeper for your exact line of work.
The pains and the workforce shift by sub-vertical. These pages go further than the hub, with the regulator, the integrations, and the numbers that fit each one.
Where we build
Hospitality branches in 50 cities.
Each branch is built for the region it serves, with local compliance and currency handled in the background. Choose your city to see what we build there.
Investment
See the payback before you commit.
See what a hospitality branch recovers against its cost on your own numbers. A full branch starts from £3,500, shown in your local currency; a standalone AI employee runs about £3,000 to set up plus £700 a month, with published pricing, written exclusions, and a sample scope you can read before you commit.
The scope and the number are agreed in writing before work starts. The call is thirty minutes, no pitch.
One-off build for restaurants, hotels, and venues, shown in your local currency. Workforce managed monthly thereafter. Use the calculator to see the payback on your own numbers.
Questions
Hospitality, answered.
Web, chat and email as standard, plus any voice, social or messaging channel scoped into your build and agreed with you before we build. A guest who messages at midnight and a guest who writes in the middle of service reach the same agent and get the same answer, which is the point: hospitality enquiries have never arrived on one channel.
It routes each enquiry to the right venue or room type and confirms against live availability, so multi-site and multi-rate operations stay straight.
Staged confirmations before the date, a one-tap way to move or cancel, and, where you want one, a card or deposit held against the booking. Rooms and covers use different thresholds, so a two-top on a Tuesday and a party of twelve on a Saturday are not treated the same way.
Two different levers. A cancellation goes straight back out to a waiting list or a recent guest while the slot is still sellable. A quiet midweek or off-season window is worked earlier, with a timed offer to guests whose visit pattern says they are due. Covers, rooms, and event spaces each get their own rule, because a Tuesday table and an empty function room do not fill the same way.
Book a strategy call
Thirty minutes on your hospitality branch.
We map how enquiries reach restaurants, hotels, and venues, the workforce that closes the gap, and the return it should make, then tell you exactly what we would build and what it costs. No pitch deck.
Know the scope and the number before you start.
The build is scoped and priced in writing before it begins, with the exclusions named, and the AI workforce is built and trained on your services and voice before it answers anyone. You commit to a defined piece of work, not to a promise.
Book a thirty-minute call
Pick a time straight from the diary. If you would rather write first, email us and a person replies, usually the same working day.